Fieldra
← fieldra.net
Privacy Policy
Effective September 1, 2026
Fieldra (“Fieldra,” “we,” “us”) provides field-operations software for contractors. Fieldra is a registered trade name of Proteus Technologies, LLC, the company that operates the Fieldra service. This policy explains what we collect, how we use it, and your choices. Fieldra is a business tool used by companies and their teams; if you use Fieldra through an employer, that company administers your account.
Information we collect
- Account information — your name, phone number, and (optionally) email address, used to create your account and sign you in.
- Mobile number and messaging preferences — if you or a project participant affirmatively opts in to SMS notifications, we collect the mobile phone number and keep records of that consent and of opt-out status. See SMS and Mobile Messaging Privacy.
- Location, at clock-in/out — if you grant permission, we capture your device location at the moment you clock in or out, to help verify on-site work. We do not track your location continuously or in the background.
- Photos — job-site photos and receipts you choose to capture or upload.
- Work content — jobs, schedules, tasks, expenses, and messages you or your company create in Fieldra.
- Usage and device data — basic technical information (device type, app version, and diagnostic logs) to operate and improve the service.
How we use information
- To provide Fieldra — authentication, scheduling, timekeeping, expense tracking, messaging, and the AI assistant.
- To send one-time sign-in codes by text, WhatsApp, or email.
- To secure the service, prevent abuse, and provide support.
How we share information
We do not sell your personal information, and we do not use it for third-party advertising. We share it only with:
- Your company — the organization that administers your Fieldra account.
- Service providers that operate Fieldra on our behalf (for example, cloud hosting and messaging providers that deliver sign-in codes), under confidentiality obligations.
- Legal — where required by law or to protect rights and safety.
Mobile phone numbers and SMS consent records are subject to the additional restrictions described in SMS and Mobile Messaging Privacy below.
SMS and Mobile Messaging Privacy
Fieldra may collect mobile phone numbers when users or project participants affirmatively opt in to receive SMS notifications from Fieldra, and may maintain records associated with that SMS consent and with opt-out status.
- No sale or sharing for marketing. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
- Opt-in data stays with us. Text-messaging originator opt-in data and consent will not be sold or shared with third parties for marketing or promotional purposes.
- Service providers. Fieldra may use service providers as reasonably necessary to operate its communications infrastructure — for example, the messaging carrier or platform that delivers a text message on our behalf — subject to applicable privacy and contractual protections. These providers may process a mobile number only to deliver Fieldra messages, and not for their own marketing.
- Opting out. SMS users can opt out at any time by replying STOP to any Fieldra message. Reply HELP for help, or contact support@fieldra.net or +1 (201) 377-9077. Opting out of SMS does not close your Fieldra account.
Message frequency varies, and message and data rates may apply. Fieldra SMS notifications are operational messages about work you are part of, not advertising. Sign-in and verification codes are authentication messages sent only when requested and are not part of this operational notification program. The canonical program description is the Fieldra SMS Notifications page at fieldra.net/sms, and the corresponding contract terms are in the Terms of Service.
Data security & retention
Data is encrypted in transit. We retain information for as long as your account is active or as needed to provide the service, then delete or anonymize it. Your company may retain work records per its own policies.
Your choices & rights
- You can manage location and camera permissions in your device settings at any time.
- You can stop Fieldra SMS notifications at any time by replying STOP to any Fieldra text message.
- You can request access to, correction of, or deletion of your personal information by emailing support@fieldra.net. (Some records may be controlled by your company.)
Children
Fieldra is a workplace tool and is not directed to children under 16.
Changes
We may update this policy; material changes will be posted here with a new effective date.
Contact
Questions? Email support@fieldra.net or call +1 (201) 377-9077. More ways to reach us are on our Contact page.